Andrija Kolenda

Software Developer & IT Specialist

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Work Experience

IT Service Desk Technician

Hatch · Calgary, AB

Sept 2024 - Dec 2024

Managed tickets using Zendesk and resolved IT issues efficiently
Utilized LanSweeper for hardware and software inventory management
Configured Microsoft Entra ID (Azure AD) for identity management
Provided IT support for hybrid conferences with 980 attendees

Zendesk Azure AD LanSweeper

IT Systems and Solutions Specialist

NovaPro Machining Inc. · Ex Full-Time | Current On-Call Assistant

Jun 2024 - Current

Key Achievements

Developed inventory system using PHP, MariaDB, and JavaScript on LAMP stack
Implemented TrueNAS systems for robust data storage
Deployed and configured WireGuard and OpenVPN for secure remote access
Led successful data migration from legacy server to TrueNAS Scale environment
Implemented BlackBlaze 3-2-1 backup scheme automated
Built inventory management system with automatic calculations for material lengths and auto-backup functionality, hosted on Fedora Linux

Technologies & Tools:

PHP MariaDB SQL JavaScript TrueNAS QNAP WireGuard OpenVPN Fedora Linux LAMP Stack Auto-Backup

IT Customer Support I

Alberta Health Services | Calgary, AB

Jan 2023 - Jun 2023

Top 5% performer at Service Desk, resolving 40 tickets daily
Managed user accounts and permissions using Microsoft Azure AD
Utilized ServiceNow for issue tracking and resolution
Supported corporate mobile devices via Workspace One

ServiceNow Azure AD Workspace One

Featured Projects

Movie Theatre Tracker

Full-stack application with Google Maps integration

Google Maps API GCP

Chemistry Department Inventory

Mobile-responsive chemical tracking system for MRU

PHP JavaScript Tailwind Mobile-First

Crypto Pricing View Platform

Next.js application

Next.js Supabase React Node.js

Cookie Manager Pro

Chrome extension for advanced cookie management, privacy analysis, and tab suspension

JavaScript Chrome API Tailwind Privacy

Discord Bot Interface

Discord Role Manager

Discord bot integrated with Whop API for automated role management

Node.js Discord.js Whop API REST API

NovaPro Inventory System

NovaPro Inventory System

Full-stack inventory management system with material calculations and automated backups

PHP MariaDB JavaScript Fedora Linux LAMP Stack

Skills & Expertise

Software Support

ServiceNow ZenDesk Azure AD Office 365 SharePoint PowerApps Power BI

Programming

Java JavaScript Node.js Express.js PHP Python HTML CSS SQL React

Networking

VLAN TCP/UDP IPV4/IPV6 OpenVPN WireGuard Firewalling Router Meshing PfSense

Systems & Tools

Linux Bash Git Docker GCP GitHub Copilot TrueNAS

Bachelor of Computer Information Systems

Minor in Finance

Mount Royal University

2021 - 2026

GPA: 3.89

Academic Achievements

Dean's Honor Roll - Fall 2021, Winter 2021, Fall 2022, Fall 2023, Winter 2024